The Real Deal Tarp Hat

My Real Deal Tarp Hat

There aren’t many products that have a guarantee worth spittin’ on.  Zippo lighters and Craftsman tools come to mind.  And Real Deal hats.

I got a Real Deal hat a year ago, a size M.  Wore it all summer, got it wet with rain and sweat a few times, and it shrank just enough to be too small.  I set it aside not knowing what do about it.  

A couple of weeks ago I realized I had a camping trip coming up and no hat.  Suddenly I wanted my hat to fit.  But how could I expect them to repair or replace the hat a year later?  Sure, it says on their website that if the hat ever needs repair, ship it to them with a check for $2.50 to cover shipping and they’ll fix it.  But a year later?

I said what the heck and mailed them the hat with my check and asked if they could help me out.

A week later, just in time for my trip, I got a brand new size L hat in the mail — no questions asked.  Now that’s a great company.  I may be a stupid jerk who takes advantage of nice vendors of quality goods, but boy do I look good doing it.

Thanks Real Deal.  This is one badass hat, and you are one great bunch of folks.